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Help & FAQ

Frequently asked questions

How do I place an order?

Add the items you want to your cart and complete checkout. You’ll get a confirmation once the order is received.

How do I know my size?

Sizing is listed on each product page. If you’re between sizes or unsure, message us on WhatsApp and we’ll advise.

When will my order arrive?

Orders are dispatched once payment is confirmed. You’ll receive tracking details as soon as your parcel is on its way.

Do you ship outside the country?

Contact us before ordering and we’ll confirm whether we can deliver to your address.

Can I change or cancel my order?

If your order hasn’t shipped yet, message us straight away and we’ll do our best to update it.

Something arrived damaged. What now?

Send a photo over WhatsApp within 48 hours of delivery and we’ll sort out a replacement or refund. See Shipping & Returns.